Terms & Conditions

1. About Us

Energy24by7 provides solar and energy-related products and services, including inverters, charge control devices, batteries, monitoring applications, cloud platforms, and related solutions to help users generate, store, and monitor energy efficiently.

2. Eligibility

• You must be at least 18 years old to use our Services.
• If you are using the Services on behalf of a company or organization, you confirm that you are authorized to do so.

3. Use of Services

You agree to:

• Use the Services only for lawful purposes.
• Follow all applicable laws and regulations.
• Not misuse, damage, or attempt to gain unauthorized access to our systems.

Energy24by7 may update, modify, or discontinue any part of the Services at any time.

4. User Accounts

• Some Services require account registration.
• You are responsible for keeping your login credentials secure.
• Notify us immediately if you suspect unauthorized access to your account.

Energy24by7 is not responsible for losses caused by unauthorized account use due to your negligence.

5. Data & Privacy

• We collect and use data (including device and system data) to operate and improve our services.
• Personal information is handled according to our Privacy Policy.
• By using our Services, you consent to data processing as described in that policy.

6. Content & System Data

• Any data, images, or information you upload or generate using Energy24by7 systems remain yours.
• You grant Energy24by7 permission to use this data only to operate, maintain, and improve our products and services.
• We do not sell personal data to third parties.

7. Third-Party Services

Some features may integrate with third-party services.

Energy24by7 is not responsible for third-party content, services, or policies. Their terms will apply separately.

8. Service Availability

• Services are provided on an "as is" and "as available" basis.
• We do not guarantee uninterrupted or error-free operation.
• Scheduled maintenance or technical issues may cause temporary interruptions.

9. Limitation of Liability

To the maximum extent permitted by law:

• Energy24by7 is not liable for indirect, incidental, or consequential damages.
• Our total liability will not exceed the amount paid by you (if any) for the Services.

10. Termination

• You may stop using our Services at any time.
• Energy24by7 may suspend or terminate access if these Terms are violated or if required by law.

11. Governing Law

These Terms are governed by the laws applicable in the country where Energy24by7 is registered, unless local consumer laws require otherwise.

12. Changes to Terms

We may update these Terms from time to time.

Continued use of the Services after updates means you accept the revised Terms.

13. Contact Us

For questions or support, contact us at:

Email: [email protected]